Step 4
Automating Email and SMS Notifications
๐น In the Email & SMS Automation tab, set up automatic messages for different stages of the sales process.
๐น Choose templates for:
- Welcome Emails โ Sent when a lead is created.
- Meeting Reminders โ Notify both sales reps and customers.
- Payment Confirmations โ Sent when a deal is closed.
๐น Define triggers based on lead status changes, purchases, or customer interactions.
Example: When a customer books an appointment, they automatically receive a confirmation email, and the assigned sales rep gets a reminder.